Returns & Exchanges
At Pound Fabrics, we want you to be delighted with your purchase, which is why we offer a 30-day return window for any unused fabric or home goods. Please ensure items remain in their original condition and have not been washed or cut to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer support team via email with your order number and the specific items you wish to return to receive your unique return authorization.
- 2.Package Your Fabric
Carefully fold and pack your items in their original packaging or a secure equivalent to ensure they arrive back at our warehouse in pristine condition.
- 3.Ship to Pound Fabrics
Affix the return label to your package and drop it off at your nearest authorized carrier location, ensuring you retain a copy of the tracking information.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.
